Privacy Policy

1. Introduction

NotionAlpha, LLC ("we," "our," or "us") is a Delaware registered company committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI observability and cost optimization platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, organization details)
• Authentication credentials
• Payment and billing information
• Communications with our support team

2.2 Information Collected Automatically

• API usage data and logs
• AI model performance metrics
• Cost and usage analytics
• Device and browser information
• IP addresses and location data
• Cookies and similar tracking technologies

2.3 AI Model Data

We collect metadata about your AI model usage, including:

• Model names and versions
• Request and response metadata (excluding prompt content by default)
• Token usage and costs
• Performance metrics (latency, error rates)
• Provider information

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send billing notifications
• Monitor and analyze AI model usage and costs
• Detect and prevent fraud and security threats
• Provide customer support
• Send service updates and marketing communications (with your consent)
• Comply with legal obligations

4. Data Sharing and Disclosure

4.1 We May Share Your Information With:

• Service Providers: Third-party vendors who assist in operating our platform (e.g., hosting, analytics, payment processing)
• Authentication Services: Clerk for user authentication and management
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights

4.2 We Do NOT:

• Sell your personal information to third parties
• Share your AI prompt content with third parties (unless you explicitly enable this feature)
• Use your data to train AI models without explicit consent

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption in transit (TLS/SSL) and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical security measures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us at [email protected].

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Request limitation of processing

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Note that disabling cookies may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: