Terms of Service

Last Updated: January 13, 2025

1. Acceptance of Terms

By accessing or using NotionAlpha's services ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. NotionAlpha, LLC ("NotionAlpha," "we," "our," or "us") is a Delaware registered company.

2. Description of Service

NotionAlpha Clarity provides an AI observability and cost optimization platform that enables organizations to:

  • Monitor AI model usage and performance in real-time
  • Track and optimize AI-related costs
  • Analyze API requests and responses
  • Generate insights and analytics on AI operations

3. Account Registration

3.1 Eligibility

You must be at least 18 years old and have the authority to enter into these Terms on behalf of your organization to use the Service.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

3.3 Invite-Only Access

During our private beta phase, access to the Service is by invitation only. We reserve the right to approve or deny access requests at our sole discretion.

4. Acceptable Use

4.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms.

4.2 Prohibited Activities

You agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Reverse engineer, decompile, or disassemble the Service
  • Use the Service to compete with NotionAlpha
  • Share your account credentials with unauthorized parties
  • Scrape, crawl, or harvest data from the Service
  • Overload or interfere with the Service's infrastructure

5. Data and Privacy

5.1 Your Data

You retain all rights to your data. By using the Service, you grant us a limited license to process your data solely to provide the Service. See our Privacy Policy for details on how we handle your information.

5.2 Data Security

While we implement industry-standard security measures, you acknowledge that no system is completely secure. You are responsible for implementing appropriate security measures on your end.

5.3 Data Retention

We retain your data as described in our Privacy Policy. Upon account termination, we will delete or anonymize your data within 90 days, except where retention is required by law.

6. Fees and Payment

6.1 Pricing

Fees for the Service are described on our pricing page. We reserve the right to modify pricing with 30 days' notice.

6.2 Payment Terms

  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • You authorize us to charge your payment method on file
  • Failure to pay may result in service suspension or termination

6.3 Taxes

Fees do not include applicable taxes. You are responsible for all taxes associated with your use of the Service.

7. Intellectual Property

7.1 Our Rights

The Service, including all software, designs, trademarks, and content, is owned by NotionAlpha and protected by intellectual property laws. These Terms do not grant you any ownership rights.

7.2 Feedback

If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use and incorporate such feedback into our Service.

8. Service Availability

8.1 Uptime

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance with or without notice.

8.2 Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.

9. Termination

9.1 By You

You may terminate your account at any time by contacting us at [email protected].

9.2 By Us

We may suspend or terminate your access immediately if you violate these Terms or for any other reason at our sole discretion.

9.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will remain in effect.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTIONALPHA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless NotionAlpha from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

13. Governing Law and Disputes

13.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in Delaware, except that either party may seek injunctive relief in court.

14. General Provisions

14.1 Entire Agreement

These Terms constitute the entire agreement between you and NotionAlpha regarding the Service.

14.2 Modifications

We may modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

14.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

14.4 Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

14.5 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms at any time.

15. Contact Information

For questions about these Terms, contact us:

NotionAlpha, LLC

Email: [email protected]

Address: 8 THE GRN STE B, DOVER, DE 19901